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Bookings and Services

Do I need a referral to make an appointment?

No referral necessary! Anyone can make an appointment for counselling sessions.

Do you have any requirements for who you work with?

Currently I work predominantly with individuals over the age of 15.

How soon can I get an appointment?

Depending on your flexibility, appointments can usually be made within one-two weeks of your booking.

Do you have after-hours and weekend appointments?

Yes, I'm available from 8am-9pm weekdays and 10am - 5pm on weekends.

How does booking work?

You can book an appointment or a free 15 minute phone consult via email or use the online booking form. Once you've booked your appointment I'll send you a welcome email with everything you need to know; appointment time, date, some info on what to expect from your first appointment, and my intake and consent forms. You will also be sent an SMS reminder 24 hours before your first appointment. You'll receive an email with the video link for your appointment an hour before the start time.

Do you do one-off assessments or court reporting?

No, I don't offer sessions for the purposes of assessment and don't write court reports

Medicare , Private & NDIS

Can I access your service through NDIS?

Yes! If you are Plan-managed or Self-managed, contact me so we can discuss the details

Can I claim a medicate Rebate?

No, as a Counsellor I'm not (yet) eligible for the Medicare rebate. Medicare rebates are only available to Psychologists, Mental Health Nurses and Social Workers.

Can I claim with Private Health insurance?

Some Private Health Insurers do provide rebates for Counselling. I am connected to the following private health funds:
- Police Health Fund
- Emergency Services Health
- Phoenix Health
- St Lukes Health
- GMHBA
- CUA Health (telehealth only)
- Teachers Union Health
- AIA
- Westfund

Speak to your Private Health Insurer to find out if you're covered.

You can also claim a 20% rebate for counselling sessions when submitting your tax return, but only if your total annual out of pocket medical expenses (family or individual) exceed $1500.

Fees and Cancellations

What are your fees?

50 minute sessions are $140, extended 80 minute sessions are $210. This is the same for insuance-funded and NDIS-funded sessions.

What happens if I cancel?

I can see only a limited number of people per day, so cancellations without notice will incur a fee
- Less than 24 hours notice have a $50 cancellation fee.
- Non-attendance will incur a full session fee.
- You can book your next session before you've paid for your last session, but the appointment will be cancelled 48 hours beforehand if there is an outstanding fee.
- If you cancel your appointments repeatedly we'll need to have a conversation about whether you're able to attend counselling.

Inclusivity

LGBTQIA+ positive counselling

Yes!! I'm nonbinary and bisexual, and working with others of my community is very important to me. I'm here to support my queer peers regardless of your gender identity, your sexuality, your place on the asexual spectrum, whether you've been out for decades or have just started questioning… everyone is welcome!

Sex positive counselling

Absolutely! Sex, romance and sexuality are normal parts of life, and I'm here to support you in however you fit these into your life- or if you choose not to include them at all. And this includes kinky, poly, and sex work folks.

What is Neurodiversity-Affirming counselling?

Big question, but essentially it means that therapy is about affirming your identity and helping you be yourself - whatever that looks like - instead of trying to "fix" your neurodiversity.

Counselling

How many sessions will I need?

Unlike a mental health care plan, there are no set amount of sessions with a counsellor. Everyone has different needs and we'll talk about expectations for sessions and make a plan together.

How do I prepare for my first session?

You don't need to prepare anything for your session, but you're welcome to bring any questions you have about me or the process. My only suggestion is testing your sound and microphone, having your device fully charged, and maybe having a second type of browser in case the first doesn't work with my video software.

How are counsellors different to a psychologist or a psychiatrist?

PSYCHOLOGISTS are experts in human behaviour who can help people change the way they think, feel, behave and react. Psychologists study the brain, memory, learning and processes around human development. Psychological treatments can be used to help individuals, families, groups and organisations. [AHPA] Some psychologists specialise in specific mental illnesses, and are able to provide a clinical diagnosis to their clients.

PSYCHIATRISTS are medical doctors who have completed specialised training in psychiatry, which is how to diagnose, treat and prevent mental, emotional and behavioural disorders. They can usually admit people to hospital if needed, and some psychiatrists combine medication with therapy. [HealthDirect]

Telehealth

Will I see you in person or online?

I'm available both online and in person. Check out "Contact me" for my office location. When using telehealth I prefer to use video as seeing eachother creates a much more productive and collaborative environment, however in emergencies or in the event of technical issues, I can call you over the phone.

How does Telehealth work?

I'll send you a video link by email an hour before your appointment, and you can attend from anywhere you like, as long as it is quiet, private, and has an adequate internet connection.
I also encourage you to find a private room at home, but you can even sit in your car if that feels more private! You'll need either a smartphone, tablet or computer with an internet connection, camera and microphone (these are built into most modern devices). Headphones can also help with audio quality.

Is Telehealth as good as in person support?

Since COVID, telehealth has become a popular option for people looking for therapy but struggling to find the time, energy, or transport to attend sessions. Research shows that online therapy can be just as effective as face-to-face, and reduces barriers to therapy for people experiencing limited mobility, social anxiety, or living in remote locations.

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